Fit Brief · Customer Portal PM · MedSpeed
A builder-PM who already works the way this role is written — AI-forward, cross-platform, B2B.
The JD is unusually explicit that this is a "Claude shop" and expects you to speak to daily AI use. You don't just claim it — you've shipped AI products, and you list Claude directly in your toolset. Most candidates talk about AI; you can demo it.
The portal lives on web and mobile from a shared codebase. Your track record is dense here: 3-brand mobile app MVP and loyalty program at Southeastern Grocers, connected-car mobile at Avis, and a streaming app across iOS / Android / web at Humbolt.
The portal is the primary B2B touchpoint wired to a .NET backend. You've led a long line of SaaS integrations — Instacart, DoorDash, Olo, Relex, BigCommerce, Adyen — and owned a B2B foodservice product at CHEF'STORE.
They want substantive trade-off conversations with engineers. You don't just manage builds — you build full-stack yourself (Waveform, StreamSpindle, Menos Labs). That's above the bar, and it means you'll ramp on the Flutter / .NET stack fast.
This is your bread and butter: sprint planning, backlog grooming, estimation, and retros across Jira, Confluence, and Azure DevOps — with measured delivery gains to back it up.
You report to senior leaders on a regular cadence and frame everything in outcomes — conversion, ROI, MAU, efficiency. That's exactly the muscle for presenting a roadmap up and defining success metrics.
They need help growing the team. You've run a blended team of 4 reports + 8 consultants and sourced / led dev teams from scratch, so you can speak credibly to hiring, onboarding, and squad structure.
This is judged live — critiquing their portal, prioritizing on the spot. Your résumé arms you for it: ecommerce audits and competitive analyses (spotting what's broken), phased MVP roadmaps (scope discipline), and solo Menos Labs builds (choosing problems worth shipping). Come ready to narrate the judgment, not just the result.